| Promptness of Employee | |
| Quality of Employee Appearance | |
| Roofing Expertise of Salesperson | |
| Trustworthiness of Salesperson | |
| Quality of our Roofing Work | |
| Quality of Roofing Materials Used | |
| Professionalism of Installation Crew | |
| Responsiveness of Employees | |
| Level of Personalized Service | |
| Cleanliness During & After Installation | |
| Satisfaction with Current Condition of Roof | |
| Satisfaction with the Value of the Purchase | |
| Intent to Refer Others to our Company | |
| Interest in Other Roofing Services | |
| Overall Satisfaction with our service. | |